Writing Compliance Documents that get Results

16-11-2021 12:00PM 18-11-2021 2:00PM
by Webinar, New South Wales, Australia

This workshop will run virtually over THREE DAYS, 12:00 - 2:00PM AEST each day. You will need to attend all three days. Please book this time in your diary.

Do you find writing compliance documents time-consuming and frustrating? In this workshop, Vivienne will take you through a process for developing your compliance documents, which ensures that you get the results you need.

You’ll be invited to bring a sample document of your own to the workshop.  After each stage in the workshop you will be able to apply the ideas presented to your document and receive feedback.
Workshop Outline

Introduction to writing compliance documents

  • The challenges of writing compliance documents
  • The writing process: plan, outline and present

Planning your document
  • Why are you writing?
  • Who are you writing for?
  • What audience characteristics do you need to consider?

Using a structured writing approach
  • Principles: chunking and advance organisers
  • Information types: policies, procedures and processes
  • Creating an outline for your document
  • Different types of documents and content
  • Using templates
  • Structuring and sequencing strategies

Best practice advice for writing and presenting your document
  • Using plain language, short sentences, active voice and writing succinctly
  • Presenting different types of content, including policies, procedures and processes
  • Reviewing your document
How your sessions will work

This workshop will run virtually over THREE DAYS: Wednesday – Friday 12:00 - 2:00PM AEST each day. Please book this time in your diary.
Your Course Facilitator
Vivienne has over 25 years’ experience as a trainer and a writer. She specialises in training people to use a structured writing approach for their business communications, and in using the approach herself to develop documents for clients.

Vivienne’s training covers a full range of business documents, including emails, business cases and proposals, reports, and compliance documents such as policies and procedures. Her approach provides writers with a consistent framework for developing clear, effective documents in an efficient way. As a result, readers are provided with information that’s easy to find, easy to understand, and easy to act on.

Vivienne has delivered workshops for a wide range of private and public sector clients in Australia, as well as New Zealand, Hong Kong, and Malaysia. She has also presented for professional associations including the Human Factors and Ergonomics Society of Australia (HFESA), Property Council Academy, and Institute of Public Accountants. She has developed documents for a variety of clients, particularly in the financial services and pharmaceuticals sectors.

When she’s not teaching or writing, Vivienne also works as a tour guide at Taronga Zoo in Sydney.